Shipping Policy
Shipping Policy
At Home Art Factory, most items are made to order to ensure the best quality, so please review the delivery details below before placing your order.
Delivery Time
Standard delivery time is 15–20 days from the date of order confirmation, depending on the product and your location.
Delivery Areas
We currently deliver across Egypt.
Deposit & Payment on Delivery
Depending on your order, a partial deposit may be required in advance, with the remaining balance paid as Cash on Delivery:
For Cash on Delivery orders above EGP 10,000, a 15% deposit is required.
For orders delivered outside Cairo and Giza, a 15% deposit is required.
For products with customized or modified specifications, a 50% deposit is required.
A 70% down payment is required for orders delivered to the following governorates: Monufia, Beheira, Kafr El Sheikh, Damietta, Beni Suef, Fayoum, Minya, Assiut, Sohag, Qena, Aswan, and Luxor.
Installation
Please note that installation service is not available. Self-installation items (such as TV unit shelves, bathroom storage, wall clocks, tableaux, and regular shelves) are not covered by our assembly service.
Order Preview
You can preview your item on delivery before completing acceptance, as part of our commitment to quality.
Questions About Your Delivery?
Contact us via WhatsApp or at homearteg1@gmail.com and we'll be happy to help.